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Getting to know the exchange

Exchange

How to get to the exchange

There are two ways to get into the exchange:

  1. Find the “Quick Buy” module in your dashboard;
  2. Click the “Exchange” button on the side panel of the trading terminal.

Buying fiat funds with cryptocurrency

  1. Find the “Quick Buy” module in your account.
  2. In the field on the left, select the desired fiat currency and enter its amount.
  3. After that, select the cryptocurrency you are interested in in the right field. The system will automatically calculate how much crypto you will receive. Please be aware that the final amount may differ and depends on the exchange rate.
  4. Click the “Buy” button.
  5. The system will display a window in which it will remind you of the exchange amount. Click the “Confirm” button.
  6. After that, the system will inform you about the successful operation. The digital currency will soon appear in your wallet and the “Balance” section.

How does the exchange of cryptocurrency for fiat work

  1. Find the “Quick Buy” module in your account.
  2. In the field on the left, select the desired cryptocurrency and enter its amount.
  3. After that, select the fiat currency you are interested in in the right field. The system will automatically calculate how much fiat you will receive. Please be aware that the final amount may differ and depends on the exchange rate.
  4. Click the “Buy” button.
  5. The system will display a window in which it will remind you of the exchange amount. Click the “Confirm” button.
  6. After that, the system will inform you about the successful operation. The fiat currency will soon appear in your wallet and the “Balance” section.

Buying cryptocurrency with credit and debit cards

  1. Select “Wallet” at the top of the screen in your account.
  1. Find the name of the fiat currency wallet and click the “Deposit” button.
  1. In the window that appears, enter the amount of deposit in the selected currency and click the “Confirm and Pay” button. If you have not previously added a billing address, please fill out the appropriate form. Please include your first name, last name, address, city, state (if required), country of residence, zip code, and telephone number. You can also save the address for subsequent invoices by checking the appropriate box.
  1. If this is your first time on the platform, Binaryx will offer you the verification procedure (KYC).
  2. Check the boxes where you agree to the Terms of Use and Privacy Policy.
  3. Select the type of ID and upload a photo according to the tips on the page. You can also copy the link or scan the QR code to continue working via your smartphone.
  4. Take a selfie (photo using the front camera) on your smartphone or PC / laptop webcam (depending on the selected operation method). Make sure the room has enough light and your face is visible on the screen!
  5. In some cases, the system will ask you to confirm your residential address. To do this, you need to upload a document that confirms your place of residence. The system will display a detailed list of what can and cannot be attached.
  6. Upload a photo of your bank card. Make sure the last 4 digits of the number are visible. The card must be issued by the bank of your country of residence. The owner’s name shown on the card must match the user’s name. All data and corners of the bank card must be visible. If you link an unnamed card (or a card without a number) to your account, contact support and provide an extract from the card-issuing bank.
  7. When you’re done, you need to wait for a little while Binaryx specialists check your data. As soon as your details have been verified, we will send you an email notification.

After verifying your details, you will be redirected to the partner’s website, where you can complete your payment and then return to the Binaryx website. The funds will be credited to the account within a few seconds. Sometimes the operation takes up to half an hour. 

Buying cryptocurrency using Wire Transfer

  1. Select the “Wallet” item at the top of the screen in your account.
  1. Find the name of the fiat currency wallet and click the “Deposit” button.
  1. In the window that appears, enter the deposit amount in the selected currency. Below you’ll find the address you need to make a bank transfer for the indicated amount. 
  1. After completing the bank transfer, click the “Upload Confirmation” button and upload a photo of your bank check or a PDF file. Proof of payment must contain the following information:
    1. Full name of the account holder;
    2. Bank name and logo;
    3. Transaction number (it must be indicated in the payment details);
    4. Date, time, and status of the transaction;
    5. Account number and the full name of the recipient.
  2. Once the download is complete, click the “Submit” button.
  3. If this is your first time on the platform, Binaryx will offer you the verification procedure (KYC).
  4. Check the boxes where you agree to the Terms of Use and Privacy Policy.
  5. Select the type of ID and upload a photo according to the tips on the page. You can also copy the link or scan the QR code to continue working via your smartphone.
  6. Take a selfie (photo using the front camera) on your smartphone or PC / laptop webcam (depending on the selected operation method). Make sure the room has enough light and your face is visible on the screen!
  7. In some cases, the system will ask you to confirm your residential address. To do this, you need to upload a document that confirms your place of residence. The system will display a detailed list of what can and cannot be attached.
  8. Upload a photo of your bank card. Make sure the last 4 digits of the number are visible. The card must be issued by the bank of your country of residence. The owner’s name shown on the card must match the user’s name. All data and corners of the bank card must be visible. If you link an unnamed card (or a card without a number) to your account, contact support and provide an extract from the card-issuing bank.
  9. When you’re done, you need to wait for a little while Binaryx specialists check your data. As soon as your details have been verified, we will send you an email notification.

Please note: deposit may take up to 3 business days (depending on the opening hours of a particular bank). If you indicate the transfer data code, this will allow us to process the transaction faster.

Frequently encountered problems

Exchange fails

It could be caused by a failure on the Binaryx server or site. In this case, try to reload the page. If the problem persists, contact support.

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